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Your inspection has passed! Next, we request permission to operate from your utility company. This can take a few weeks, sometimes longer, and is often out of our hands. Thank you for your patience. Please keep your system switched off until the utility has granted permission.

Once the utility has approved your system, and replaced your meter where needed, you can turn it on. We will contact you to make sure the system is producing as expected and to answer your questions. You will also receive the invoice for your final payment at this stage.

Welcome to the renewable energy movement!

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Your system now needs to be inspected by the responsible authority. Our inspection coordinator will contact you when the inspection is scheduled. This process may take up to 14 days. Some inspections require us to be on site.

An adult must be at home during the inspection.

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We are now planning the installation schedule and will contact you soon to agree on a date range. We confirm the exact date closer to the installation, weather permitting. This step can take up to a month if there are no unusual delays.

Please let us know if you need to change the date or time after we have confirmed it.

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Our team is now preparing and submitting the permit and grid-connection applications for your system. Depending on your location this involves your local building authority and your utility. This step often takes several weeks. During that time you may not hear from us unless we need more information or a signature from you.

Once the approvals are in, we prepare the equipment and contact you to schedule the installation.

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Our design team is now creating your solar system design: a detailed construction plan that is reviewed and double-checked before it is final. The design phase usually takes 2–3 weeks. When it is complete, we ask you to approve the final design.

Any change orders, for example adding or removing panels or batteries, also happen in this step. Your sales representative will be in touch.

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If it has not already been completed, your site survey is coming up shortly. Please plan to be at home, because the surveyor needs indoor access. The surveyor documents the roof structure, the attic and your electrical panel. These details help our designers finalize your system design.

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